Experienced help, there when you need it
Hamer Technical Support professionals have a unique combination of machine building and field service responsibilities. That means whenever you call for technical support, you are immediately connected to an experienced technician that not only knows our machine designs, but also has extensive real world application in a manufacturing plant just like yours. Our technicians have an average of over 14 years of experience. When you call Hamer for technical help you are speaking with qualified experts in machine operation.
Equipment Installation, Start up and Training
All new equipment is provided with a variety of field service options:
- Full Installations services
- Installation Supervision of your contracted millwrights or maintenance employees
- Machine Training and Start up Services
In-Plant Maintenance and Preventative Maintenance
All Hamer technicians are available to travel to your plant to assist your team in evaluating equipment performance, recommending replacement of worn parts and assisting in the development of Preventive Maintenance programs gears specifically for your plant. We keep thorough machine records on all Hamer machines and can review your specific machine with you for upgrades or improvements that may be added to improve your machine performance.
1-800 technical support
Hamer offers toll free technical support for all of its products and services. If your operator has questions or needs help we are a fast phone call away.